Frequently Asked Questions
Find answers to common questions about our products and services
Do I need an appointment for eye testing?
While we accept walk-ins, we highly recommend booking an appointment via our website or WhatsApp to avoid waiting time, especially on weekends.
Is computerized eye testing free?
Yes, we offer free computerized eye testing for all our customers at our Mandawali store.
How long does it take for my glasses to be ready?
Standard prescription glasses are usually ready within 24-48 hours. Premium or progressive lenses may take 3-5 business days for precision crafting.
Can I bring my own frame for new lenses?
Yes, if your frame is in good condition, we can fit new prescription lenses into it. Our experts will inspect the frame first to ensure it can handle the lens fitting process.
Do you offer frame repair services?
Yes, we provide minor repairs like nose pad replacement, screw tightening, and frame adjustments. For major repairs, visit our store for a quick assessment.
Which brands of lenses do you provide?
We deal in all major lens brands including Essilor, Zeiss, Kodak, and Titan, along with our specialized premium house-brand lenses.
What payment methods do you accept at the store?
We accept Cash, UPI (GPay, PhonePe, Paytm), and all major Credit/Debit Cards at our shop.
